Refund Policy

All zyntro subscriptions are non-refundable. Once you’ve committed to a subscription plan, we immediately allocate resources to ensure you get the best experience and services during your subscription period.

Given the instant accessibility and benefits you receive, we do not offer refunds for subscriptions under any circumstances.

If you choose to upgrade your subscription plan part-way through the month, please note that any remaining days from your previous subscription will not be refunded. Instead, the upgraded subscription fee will be charged on the day you make the change.

This is because we instantly provide you with enhanced features and benefits corresponding to your new subscription tier, and these resources are allocated immediately upon your upgrade.

If you need to cancel a brand consultation, we’re happy to provide a full refund, provided the cancellation is made at least 24 hours in advance of the scheduled consultation time.

This allows us to reallocate our resources efficiently. If a cancellation is made within 24 hours of the consultation, we are unable to offer a refund due to the preparations and adjustments that go into scheduling and accommodating such sessions.

Once a brand consultation call has been concluded, refunds will not be available. Our consultants invest significant time, effort, and expertise into each call, ensuring you receive maximum value from the session.

Fees associated with Brand Customization Services are non-refundable. These services involve a considerable amount of time, resources, and personalized work specific to your brand needs. Given the tailored nature of these services, we cannot offer refunds once the work has begun.

Thank you for your understanding. We strive to offer clarity and fairness in all our policies, ensuring the best possible experience for all our valued clients.

Fees associated with any managed services provided by Zyntro are non-refundable.