AI PHONE CALL AUTOMATION

A Voice That Doesn't Just Answer. It Acts.

Meet Phona, Zyntro's AI Phone Assistant. It engages callers with an indistinguishably human voice, understands their needs, and executes tasks directly within your Zyntro platform—24/7.
Request a Phona Demo
Explore AI Features
blank-frame.png
Human-Like Conversations Brand-Aware Voice Action-Capable AI Fully CRM-Integrated Never Miss A Lead 24/7 Professionalism Intelligent Handoffs

Stop Juggling Calls. Start Driving Action.

Move from a reactive phone line to a proactive growth channel.

WITHOUT ZYNTRO AI

Missed Calls & Lost Leads

Calls outside of business hours or during busy periods go to a generic voicemail, leaving valuable leads to go cold.

Inconsistent Experience

Callers get different answers and levels of service depending on who answers the phone, creating brand confusion.

Manual Data Entry

Important call details must be manually logged in the CRM, leading to forgotten tasks and incomplete contact histories.

WITH ZYNTRO'S PHONA

24/7 Lead Capture

Every call is answered professionally. Phona qualifies leads, schedules appointments, and captures information around the clock.

Perfectly On-Brand

Your brand's unique voice and knowledge are applied to every conversation, ensuring a consistent, high-quality experience.

Automated CRM Actions

Call notes, tasks, and contact updates are logged in the CRM automatically. Follow-up emails and sequences are triggered instantly.

An AI That Listens, Thinks, and Acts

Phona is built on a four-part intelligence cycle that turns conversation into conversion.

1. Listen with Intent

Phona goes beyond keywords, using natural language understanding to grasp context, sentiment, and the caller's true goal.

2. Stay on-Brand

It accesses your Brand Voice profile, CRM data, and conversation history to formulate the most relevant, helpful response.

3. Act with Purpose

It doesn't just talk. Phona books meetings, updates the CRM, sends follow-up emails, and triggers automated workflows in real-time.

More Than a Voice. A Full-Stack Teammate.

Phona is deeply integrated into the Zyntro operating system, giving it the power to execute complex tasks that drive your business forward.

Explore the capabilities that set Phona apart from any standard call bot.

Indistinguishable from Human Speech

Abstract visualization of a smooth, natural conversation soundwave.

Conversations that flow naturally.

Phona uses advanced prosody, natural pauses, and emotional tone mapping to create a comfortable and effective conversational experience. Callers feel heard and helped, not processed by a machine. **Input:** A caller asks a complex, multi-part question. **Processing:** Phona analyzes the intent, pauses thoughtfully, and structures a clear, multi-step answer using your brand's defined voice. **Output:** The caller receives a helpful, human-like response and feels confident in the information provided.

Audience-Aware & Brand-Aware

Diagram showing a central AI adapting its communication style for different audience icons.

The right tone, for the right person, every time.

Phona knows who is calling. It checks the CRM in real-time to adapt its language and goals, whether speaking to a new lead, an existing client, or a VIP partner. Your brand's personality shines through in every interaction. **Input:** An existing client calls with a support question. **Processing:** Phona identifies the contact in the CRM, adopts a helpful and familiar tone, and accesses their history to provide a context-aware answer. **Output:** The client feels recognized and valued, their issue is resolved quickly, and a support ticket is automatically logged in the CRM.

Action-Capable Workflows

Turns conversations into automated actions.

This is Phona's core strength. Based on the conversation, it can trigger a multitude of actions across Zyntro, eliminating manual follow-up and ensuring no opportunity is missed. **Input:** A qualified lead agrees to a meeting. **Processing:** Phona accesses your integrated calendar, offers available times, and confirms the appointment. **Output:** The appointment is booked, a confirmation email and SMS are sent to the lead, a new deal is created in the CRM, and the contact is added to a pre-appointment nurture sequence.

See Automation Features

Real-Time Intelligence & Seamless Handover

A diagram showing a call being seamlessly transferred from an AI icon to a human agent icon.

Knows when to act and when to ask for help.

Phona is smart enough to recognize high-value opportunities, complex issues, or signs of frustration. It can seamlessly transfer the call to a human team member with full context, ensuring a smooth and efficient experience. **Input:** A caller expresses urgency or asks a question outside of Phona's defined scope. **Processing:** Phona identifies the trigger, informs the caller it is connecting them with a specialist, and routes the call to the appropriate person or team. **Output:** A human agent receives the call along with a screen pop-up of the CRM contact record and a summary of the conversation so far.

Your 24/7 Front Desk, Tailored to Your Industry

See how Phona solves industry-specific communication challenges.
A smartphone showing a new calendar appointment for a property showing.

Qualify Leads & Book Showings Instantly

Never miss a call from a hot lead again. Phona can answer inquiries from your listings 24/7, ask crucial qualifying questions, and book showings directly into your calendar, ensuring you're the first agent to respond.
Ask custom pre-qualification questions.
Schedule showings automatically.
Send instant SMS alerts for new leads.
A calendar view with multiple 'Discovery Call' slots filled in.

Screen Applicants & Schedule Discovery Calls

Free yourself from the back-and-forth of scheduling. Phona acts as your gatekeeper, answering common questions about your programs, screening potential clients based on your criteria, and booking qualified prospects for discovery calls.
Provide program info and pricing.
Filter prospects with screening questions.
Book calls and send conference links.
A solopreneur focused on their work, with an icon showing a phone call being handled in the background.

Look Like a Pro, Work Like a Team

Create the impression of a fully staffed office, even when it's just you. Phona handles your calls with perfect professionalism while you focus on delivering for your clients. It can answer FAQs, route calls, and ensure you only get interrupted for high-priority issues.
Set rules for after-hours calls.
Screen for spam and telemarketers.
Send call summaries via SMS.
A dashboard showing performance metrics for multiple client accounts.

Offer Advanced Services to Clients

Add a powerful, scalable 24/7 call handling and lead qualification service to your offerings. Manage multiple client phone lines from one platform, each with its own unique brand voice, scripts, and CRM integration. Provide clients with detailed call analytics and prove ROI.
Customize brand voice for each client.
Track call data and campaign attribution.
Scale call handling services efficiently.

Voice is Just the Beginning

Phona doesn't work in a silo. It's the conversational entry point to your entire Zyntro growth engine, connecting voice interactions to the rest of your marketing, sales, and service workflows.

CRM for True Relationships

Every call updates contact records, logs activities, and provides context for the next interaction.

Appointment Intelligence

Book meetings directly into calendars and trigger pre- and post-appointment automations.

Segmentation Intelligence

Caller intent and data gathered during calls can be used to dynamically segment contacts.

Email & SMS Sequences

Instantly trigger personalized follow-up messages or add contacts to long-term nurture campaigns.
Abstract visualization of a soundwave transforming into structured data.

Common Questions

Everything you need to know about Zyntro's AI Phone Assistant.

No. Phona is built on next-generation voice synthesis that includes natural prosody and tone. Our AI is designed to learn and apply *your* unique brand voice, ensuring communications sound authentic and professional, not robotic.

We focus on practical automation. The platform guides you through defining your call flows, scripts, and connected actions (like booking a meeting or sending an email). You can start with simple workflows and add complexity as you go.

Phona is natively and deeply integrated with the Zyntro CRM. This unified approach is what allows it to take powerful actions in real-time. This creates a complete view of client interactions and prevents disconnected communication.

While you are ultimately responsible for compliance, Zyntro provides the tools and structures to support adherence to regulations within your communication workflows. We encourage all users to understand and follow the laws applicable to their business.

Phona automates the repetitive and predictable aspects of communication, freeing you to add your personal touch where it matters most. Use it for initial qualification or 24/7 availability, ensuring you engage personally at the most critical moments in the customer journey.

Phona is designed with safe fallbacks. If it encounters a query it cannot confidently answer or detects a specific trigger (like frustration), it can seamlessly transfer the call to a human, send a message to your team for a callback, or offer to schedule a time to talk.
AI POWERS YOUR GROWTH

Ready to Put Your Phone on Autopilot?

Discover how Zyntro's AI Phone Assistant can save you time, capture more leads, and deliver a consistently remarkable experience to every caller. See it in action.
Book a Personalized Demo
blank-frame.png
Built with Zyntro